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Tzofim Kaytana Winter 2021 – FAQs

updated 16/11/21


Are there limited spaces?

Yes. Although no limitation is made by the government guidelines, we are still limited in space and staff and therefore will close registration if we see we’ve reached the limit of kids we can accommodate.

What are the dates and times of the programme?

The Kaytana will run for 4 days before Christmas: from December 20th-23rd, 9:00-15:00.

What participants’ ages is the Kaytana for?

The Kaytana is open for kids in years 2,3,4, 5 and 6 at the moment.

Where is the Kaytana?

The location is NW11 Hampstead Garden Suburb with both indoor and outdoor spaces.

How many groups will be at the Kaytana?

Usually, there are 2 groups for younger and older kids. We reserve the right to divide the kids into groups according to the number of children in each age group and our staff limitations.

Can I join the Kaytana for just a selection of days?

Unfortunately, not.

Who are your staff?

For each group, there will be a designated team of at least 2 leaders. All madrichim have an experience in Hadracha. In addition, during all times there will be other staff on site who are not assigned to groups that will be there overseeing the Kaytana generally, dealing with the logistics, and managing the group leaders. All staff are DBS checked when applicable. We are considering including an outsider entertainer as part of the programme. This will happen within the social distancing guidelines.

Is lunch provided?

To provide a COVID-19 secure camp, we will not be providing lunch. We ask that families bring participants with a packed lunch, snack and a bottle of water every day. Please make sure the food you provide is nut-free.

What is the price of the camp and what does it include?

The price of the Kaytana is £120 for the week. This price includes all the programming for the Kaytana, all staffing costs, and all measures to ensure the camp is COVID-19 secure.

Early registration, until November 30th, will give a discounted price of £100.
An additional discount will be given for a second child (sibling) - 10% and a third child - 15%


What are the payment method and refund policy?
Payment will be made via Paypal. Full payment should be made during registration.
In case of participant cancellation before November 30th, a full refund will be made.

In case of participant cancellation after November 30th and before the start of the programme, we reserve the right to deduct administration fees of up to %20 from the refunded amount. After the start of the programme, no refund will be made if a participant decides to cancel.

In case of ISWE cancellation before the start of the programme, a full refund will be made.

In case of ISWE cancellation, if there’s a need to stop the programme, a refund will be made for the remaining of the activity minus the administration fee.

Keeping the Camp COVID-19 Secure

Are you allowed to open this programme under current government guidance?

Yes. We are monitoring and following the government guidance for out-of-school settings and are working according to the regulations.

What are the parents’ responsibilities before sending their children each day?

We rely on all participants and their families to show a real sense of community and to ensure that anyone with a possible sign of COVID-19 does not come to the Kaytana.

We expect from parents:

  • To NOT come if one of your household members is displaying any symptoms of coronavirus (COVID-19) (following the COVID-19: guidance for households with possible coronavirus (COVID-19) infection).

  • Do NOT come to the Kaytana if one of your household members is isolated due to possible coronavirus.

  • To measure your child's temperature each morning and AVOID bringing him/her if displaying temperature above 37.8.

  • To REDUCE contact between parents and carers when dropping off and picking up their children and keep within the social distance guidelines. Parents and carers won’t be allowed to go inside at any time and the children will be collected from outside the premises.

  • We advise all parents to take off and wash the child’s clothes each day straight after arriving home at the end of the day camp.

  • We advise parents to take the Rapid Lateral Flow test for Covid twice a week at home. You can read more about it and check your nearest free collection point here

What steps is ISWE taking to ensure everyone’s safety?

The health, safety and welfare of our participants and staff is our number one priority. Therefore, there are numerous steps that we are taking to make sure the Kaytana will be COVID-secure.

  • Where possible each group will use a separate entrance to and from the site.

  • During the day toilets and other sensitive and public surfaces will be cleaned regularly. At the end of each

    day, there will be general cleaning of all areas.

  • Following the latest guidelines, staff and over 11 guests will be required to wear masks in shared spaces


  • PPE will be present for the staff and participants if/when it is needed.

  • There will be hand sanitisers, hand sanitiser and anti-bacterial wipes across the site.

  • We will promote good hand hygiene and encourage children to wash their hands regularly.

  • Where possible we will use outdoor space for activities

What happens if someone in the camp has COVID-19 symptoms?

It is important that any participant that shows any symptoms of COVID-19 should not come to camp.

Should these signs not be noticed until the participant is on camp, there is a full protocol in place to deal with this. They will be immediately separated from the group and we will assess the specific situation according to the protocol. Unless there is a case where someone has tested positive for COVID-19 other participants will not need to self-isolate nor will the group or the camp need to be closed. However, we will always act according to the governmental and medical advice provided.

What happens if someone in the camp tests positive for COVID-19?

We sincerely hope this will not happen and are putting in several precautions to minimise the risk of this. However, should there be a positive test from one of our participants, we will need to follow track and trace protocols and a decision will be taken by or with the health authorities. According to current guidelines, a positive test will not automatically shutter the entire programme, but it is a possibility based on several factors.